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How early should I arrive at the port or counter?

Arrive at least 30 minutes early for domestic ferries and 1 hour for international travel. Extra time is recommended if traveling with pets or requiring special assistance. Always check your booking details.

You must arrive at the port or counter before check-in closes. The latest check-in time for your booking will be listed in your confirmation email and website. Even if you’ve checked in online, arriving on time is essential.
Recommended Arrival Times

  • Domestic Ferry Travel: Arrive at least 30 minutes before departure.
  • International Ferry Travel: Arrive at least 1 hour before departure to allow for passport checks and any visa or customs processing.

Special Circumstances

  • Traveling with Pets: Arrive an additional 30 minutes early to ensure enough time for processing.
  • Requiring Special Assistance: Arrive earlier to accommodate any additional boarding needs.

Before Booking

If you haven’t booked yet, check the latest check-in times on the quote page to plan your trip effectively. Always aim to arrive early to avoid any last-minute issues.